madhumatka
madhumatka
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This app is available for your device
madhumatka
This app is available for your device
Contact
+91 0596610722
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the madhumatka?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your phone. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still encounter issues, click "send OTP" again and wait for the verification code to be sent. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate the transfer of your account. This will help resolve any issues and ensure a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the madhumatka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus funds cannot be withdrawn. This allows users to access their earned rewards in a convenient and flexible way.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it may take as little as 30 minutes. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can occur occasionally, despite the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. The funds earned through gameplay using the bonus amount are eligible for withdrawal. This means you can only withdraw winnings, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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